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Business Know-How Newsletter

http://www.businessknowhow.com/

Mar 09, 2010 10:00AM

Connect to Your Customers on Their Terms

What is it that your customers value? Is it a live person answering their call? Being able to get information from your web site or in email? Find out why focusing on your customer's preferences is the surest path to a thriving business.

Mar 09, 2010 10:00AM

10 Tips to Take Your Customer Service from Drab to Fab

You can spend thousands of dollars on an ad campaign, only to have it all go to waste if your customers are put off by the service they receive when they actually enter your business. If you think your customers are less than impressed by your employees then give your customer service a makeover with these 10 tips.

Copyright 2010 by Attard Communications, Inc. Business Know-How is a registered trademark of Attard Communications, Inc.